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Did you know that Forrester research recently reported that 1 out of every 2 customers on the Internet is unhappy with the service they are receiving?

Think about your own experience as a customer of these companies. How many times have you requested support, only to wait days for a response? How many times have you submitted a question by email and received not a single reply?

Exceptional Service. No Exceptions.

Too many companies merely pay lip service to their customers. At Listmedia, we view the service we provide our customers as a competitive advantage. That's why there are more people in our organization dedicated to customer support than any other function.

"We're committed and dedicated to the service we provide our customers."

Below you'll find quick solutions to your customer service needs. The following options are available to assist you:


Frequently Asked Questions (FAQ)
Knowledge Base
Live Support
Support Ticket System


Frequently Asked Questions

To get answers to your questions, simply select the topic most relevant to your question from the menu below. Each section will provide you with a list of questions to choose from. At the end of each question you'll have the option to get more information or send us a request using the Support Request Form.

Top Questions  
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Ad Guidelines
Ad Placement
Autoresponder Integration  
Billing  
General Information  
Getting Started  
Myths Refuted
Manage Account  
Manage Ads
Payment Options
Reporting
Smart Autoresponder
Spam
Subscription Information
Subscription Protection
Other


Knowledge Base

Browse hundreds of articles which include guidelines, best practices, and strategies of email marketing from top Internet marketers and small business entrepreneurs - including actionable hints and tips on everything from creating a subject line to testing and measuring your success.


Live Support



Use our web-based Live Support to chat in real time with our Customer Support Team. Get instant support now through your Web browser (click here for Live Support now).


Support Ticket System



If you have a question that hasn't been answered in the Frequently Asked Questions pages, then please submit a support ticket using our Help Desk at 000helpdesk.com.