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Answers to the most frequently asked questions can be found below. If you cannot find the answer you're looking for, then please submit a support ticket for a prompt response to your question.


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General Information

Please click on a question below to get detailed information on the answer to your question.

  1. When will I start receiving new leads?
  2. I am concerned about the number of people who use free email accounts like Hotmail and Yahoo.
  3. I lost my username and password.
  4. I am still receiving new leads, but my advert/newsletter/ezine/offer is no longer listed on WorldWideLists.com. Why?
  5. You are sending me double opt-in leads, but my subscription rate is very low because my autoresponder also sends a confirmation message. What should I do?
  6. How do I download my sign-up bonuses?

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When will I start receiving new leads?

If you selected Bulk Report from the Delivery Type drop down menu, then you can expect to start receiving a daily subscriber report within 24-48 hours after your advert/newsletter/ezine/offer has been approved by our Editorial team. If you selected Autoresponder or Web Form from the Delivery Type drop down menu, then you can expect to start receiving new leads delivered to your autoresponder or web form within 24-48 hours after your advert/newsletter/ezine/offer has been approved by our Editorial team. For your protection, you will also receive a daily subscriber report containing the email addresses of your new leads (and any other subscription information you have requested). This way, if there are any unforeseen problems with your autoresponder or web form, then you can manually add any leads which have not added automatically.



I am concerned about the number of people who use free email accounts like Hotmail and Yahoo.

With junk mail a seemingly unstoppable force, many people keep a "personal" address and a "public" address. The main personal account is used to correspond with friends and associates. The public account, such as the web-based email services like Yahoo! or Hotmail, is used when an address is required to fill out registration forms, mailing lists, or online bulletin boards. When the public account becomes choked with too much spam or junk mail, you can create a brand new public account and start anew. Friends and associates will still find you at the same old personal address.

There's nothing illegitimate about Hotmail or Yahoo email addresses. The fact is they're free, so more and more people are using them to filter their email in an effort to stomp out spam.

If you are concerned about the number of Hotmail and Yahoo email addresses subscribing to your advert/newsletter/ezine/offer, then you can learn more about Domain Blocker here.



I lost my username and password.

To request your password and have it sent to your email address, click on the "Forgot Your Password?" link displayed on the log in page here.

If you continue to experience problems, then please submit a support ticket and be sure to include the email address you used when you registered for .

Note: Your Password is case sEnSitiVe and must be typed exactly like it was entered on the sign-up form.



I am still receiving new leads, but my advert/newsletter/ezine/offer is no longer listed on WorldWideLists.com. Why?

When you subscribe to your own advert/newsletter/ezine/offer, a cookie is placed on your computer so that you cannot subscribe more than once. For this reason, you can no longer see your advert/newsletter/ezine/offer.

To see your advert/newsletter/ezine/offer once again, delete the cookies from your computer, then refresh or reload the browser page.

Cookies: Frequently Asked Questions
http://www.aboutcookies.org/Default.aspx?page=5

How To Delete Cookies:
http://www.aboutcookies.org/Default.aspx?page=2



You are sending me double opt-in leads, but my subscription rate is very low because my autoresponder also sends a confirmation message. What should I do?

Since you are using a double opt-in process with your autoresponder, in effect you are asking your new leads to opt-in two times.

To improve your subscription rate you should either use our double opt-in process exclusively (and simply import these leads into your autoresponder without having your autoresponder confirm them again), or use our single opt-in process (and have your autoresponder send a confirm message).



How do I download my sign-up bonuses?

You can do this by following these instructions:

1. Log in to your account.
2. Select My Account, Sign-Up Bonuses from the main menu.