I am getting emails from people saying they never subscribed to my advert/newsletter/ezine/offer, and the clickthru rate of my welcome emails in low. Why?
If you are using our single opt-in method, then you should consider trying our double opt-in method instead. You will very likely find that the response rate is better, and you won't find as many people claiming, "I never signed up." Single opt-in is a good idea if you're looking for quantity, but if QUALITY is what you're after, then you're better off using double opt-in. |
What happens if I don't receive all the leads I paid for within 30 days?
In all likelihood, you will receive your requested subscriber within 30 days. If not, however, any credit balance in your account will be carried forward to the next month.
Traffic to our network of web sites varies from day to day, week to week, and month to month. There are months when our network is unable to meet your requested subscriber limit, and there are also months your requested subscriber limit can be easily achieved. Rest assured, however, you will get exactly what you paid for. |
I didn't receive all the leads I paid for this past month. Will I get credit for the leads I haven't received yet?
All accounts are set up on a recurring monthly payment plan.
If, during any 30 day period, you don't receive all the subscribers you've paid for, then any shortfall will be carried forward to the next 30 day period. Rest assured, you will get exactly what you paid for. |
I paid for leads, but it's now mid-month and I have only received a handful of subscribers so far. Why?
If you are using the Domain Blocker and/or Lead Cleanser add-ons, then chances are you are being too aggressive with your selections.
In this case, try removing some of the Domain Blocker and/or Lead Cleanser selections for the time being. It's all about trial and error. Unfortunately, you're sacrificing quantity for quality at this point. But, you'll likely find that some of the email addresses you're blocking are valid, qualified subscribers. |
Why am I receiving bad (undeliverable) email addresses?
When you come across any undeliverable mail, your best bet is to wait a few days and then re-add them to your list. More times than not, these email addresses will eventually accept your mail.
If your account is set up as double opt-in, then all users MUST respond to our confirmation message before their email address is passed along to you. Sometimes, from the time we send our confirmation message to the first time you email your subscribers, their mailboxes become full (e.g., "User's mailbox is over quota"). This is usually a temporary problem which can be remedied by attempting to re-add these email address to your list a few days later. |
Can you recommend a reputable mailing list service or autoresponder service?
We use AutoResponse Plus for our in-house lists and highly recommend this award-winning program. The best part is the software resides on your server, so you only pay a one-time cost of $97 and do away with monthly list server costs.
You are also welcome to use our Smart Autoresponder (unlimited autoresponders) which is available from the main menu. Similar to GetResponse and Aweber, Smart Autoresponder is a hosted autoresponder service which resides on our servers (which helps to take the load off your own web server, and improve performance). |
I have been receiving new leads, but many of them are not responding to my confirmation message. Any suggestions?
When asked this question, I always ask list owners to put themselves in the position of their subscribers.
You see, if you subscribed to one or more lists on WorldWideLists.com, and you then received a confirmation message from WorldWideLists.com, you would quickly and easily recognize the name WorldWideLists.com. As a result, your tendency to respond to our confirmation would be almost certainly guaranteed.
On the other hand, as a subscriber, if you subscribed to one or more lists listed on WorldWideLists.com, and you then received a confirmation message from a source other than WorldWideLists.com (e.g., "ABC Autoresponder Service"), then you would probably wonder "What the heck does "ABC Autoresponder Service" have to do with my subscribing to lists on WorldWideLists.com?" And so, your tendency to respond to a confirmation message from a source other than WorldWideLists.com would be much lower.
For this reason, more and more members are now using our double opt-in method. This way, the response rate is much higher, and the overall quality of your list is much improved. |
I sent an email requesting help/support, but I haven't received a reply. Why?
Due to an increasing amount of unsolicited mail, our members can no longer send support requests by email.
If you have a questions, concerns, or comments about your account, then please submit a support request ticket. |
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