What is an autoresponder?
In its simplest form, an autoresponder (sometimes called an infobot, mailbot, automailer or email responder) is a program that automatically sends a reply to any email address that requests information from the autoresponder.
In the case of Smart Autoresponder, this can be a single immediate reply, or a series of reply messages sent to a timetable that you determine. Your messages can also be personalized and can carry up to 2MB of attachments - reports, brochures, software, pictures etc. |
How easy is it to set up an autoresponder?
It's a very simple process to create an autoresponder using our menu system to lead you quickly through the process.
In addition, the system allows you create one autoresponder and then automatically create copies of that autoresponder if you need to. If you have a 'team' or 'downline' you can also create autoresponders on your account for their use and then allow them to copy these across to their own account at the click of a button. |
Can autoresponder messages be personalized?
Yes. You can personalize both the subject and body of your follow-up messages using your subscriber's name. Studies show clearly that the ability to personalize your follow-up messages is a powerful way to ensure that you get your reader's attention, which can dramatically increase your sales.
In addition to using the personalization fields from your subscription form, our autoresponders also allow you to add day and date tags, which are particularly useful if, for example, you want to advertise a time-limited offer. |
How many follow-up messages can I have?
You can create an unlimited number of follow-up messages for each of your autoresponders (unlimited autoresponders). |
How long can my follow-up messages be?
There is no limit to the length of your follow-up messages. |
Can I add attachments to my messages?
Yes. You can add up to three (3) attachments per message, as long as the your attachments do not exceed 2 megabytes. Attachments can be very useful for sending out software, brochures, reports, ebooks, graphics, etc. |
Can I control the timing of follow-up messages?
Your initial response message and your follow-up messages can be set to go out at whatever daily time intervals you choose. |
How do I create my follow-up messages?
You can create and edit all of your follow-up messages using the user-friendly message window.
Message text can be typed in directly through your browser, or you can create your messages offline using your favorite text editor (be sure to use a plain text editor, such as Notepad or Wordpad, rather than a word processor such as Microsoft Word) or HTML editor and then simply "cut and paste" them to your message window. |
Can I use HTML in my follow-up messages?
Yes. Simply create your message in your favorite HTML editor as if it were a web page and then "cut and paste" the full page (all of the HTML coding including the opening >HTML< and closing >/HTML< tags) into the message text box on your message window. |
How do I change the subject line or body of my messages?
You can change the subject line or body of your messages by editing the Subject Line field and/or the Message Body field, then pressing the Save button. |
Do people have to use a web form to request information?
No. Information can be requested either through a web form on your web site, or by sending a blank email to your autoresponder email address. |
How easy is it to add a subscription form to my web site?
We've made this as easy as possible by providing the necessary HTML code which you simply need to copy and paste into your own web page. |
How do I know when someone requests information?
Every time somebody subscribes to one of your autoresponders you can optionally receive notification by email.
In addition, you can optionally request daily or weekly (every Monday) reports of all new subscribers. |
I get an email alert every time a new leads is added to my autoresponder. How do I turn off these alerts?
You can do this by following these instructions:
1. Log in to your account.
2. Select Add-Ons, Smart Autoresponder from the main menu.
3. Click the View existing autoresponders link.
4. Click the link of the autoresponder you want to work with.
5. In the Properties sections, click the Edit button.
6. Select the No radio button next to the Receive Subscription Alert field.
7. Click the Save Changes button.
Your password will then be updated. |
How can I find out who is on my mailing list?
You can view your mailing list at any time, and you can also download the information for use in other programs.
Details of your mailing list include:
- Subscribers in your follow-up "queue".
- Subscribers who have received all of your follow-up messages.
- Subscribers who have unsubscribed.
- Subscribers who you have deleted.
- Bad addresses that have automatically been deleted by the system.
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How are people removed from my mailing list?
Our system automatically inserts an unsubscribe link (also called an opt-out link or a removal link) at the end of each message, which allows subscribers to remove themselves from your mailing list.
You can also remove subscribers manually through your management screen. |
Can I send broadcast messages to my mailing list?
Yes. You can send broadcast messages to anyone on your mailing list at any time (24 hours a day) through your management screen.
Broadcast mailings can be sent to all of your subscribers or to a select number of subscribers. For example, you can send a message only to subscribers who are still in your mailing queue, only to subscribers who have already received all of your follow-up messages. |
What is the deliverability rate of Smart Autoresponder?
The deliverability rate of Smart Autoresponder is currently 98.3%, which compares with other autoresponders like Aweber and GetResponse. |
How fast can Smart Autoresponder deliver my messages?
Smart Autoresponder can send follow-up messages and broadcast messages at the rate of approximately 100 per minute. |
Are there any set-up fees?
No. There is no charge to set up your account. |
How much does it cost?
Smart Autoresponder is available one low payment of $17 per month, or as low as $8 per month if you choose an annual plan for one low payment of $97 per year. You can review our ratecard here. |
What is your privacy policy?
We respect your right to privacy and are happy to give you our assurance that your personal details will not be sold, rented or otherwise communicated to any third party.
Your subscriber lists and message texts are and remain your property and we are also happy to assure you that we will take all reasonable steps to safeguard this information on your behalf.
Access to this information is of course available 24 hours a day through your own password protected management area. You should not give your password to anyone.
Read our privacy policy. |
What is your attitude towards spam?
Smart Autoresponder operates a strictly enforced policy in respect of spam.
Read our spam policy. |
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