What is SPAM?
defines "spam" as an unsolicited emailing, usually to many people for commercial or personal gain.
Spam is flooding the Internet with many copies of the same message, in an attempt to force the message on people who would not otherwise choose to receive it. Most spam is commercial advertising, often for dubious products, get-rich-quick schemes, or quasi-legal services. Spam costs the sender very little to send - most of the costs are paid for by the recipient or the carriers rather than by the sender.
Email spam targets individual users with direct mail messages. Email spam lists are often created by scanning Usenet postings, stealing Internet mailing lists, or searching the Web for addresses. Email spams typically cost users money out-of- pocket to receive. Many people - anyone with measured phone service - read or receive their mail while the meter is running, so to speak. Spam costs them additional money. On top of that, it costs money for ISPs and online services to transmit spam, and these costs are transmitted directly to subscribers. |
How can I avoid being accused of sending SPAM?
You may consider adding an explanation in the welcome message you send to your new subscribers which explains how you obtained their email addresses.
The following is a good example of how CRMGuru.com deals with this sensitive issue, and reduces SPAM complaints from disgruntled subscribers:
Why are you getting this message?
Because your email address was submitted via a sign-up form
on WorldWideLists.com's opt-in network.
Sometimes Internet pranksters sign up others without their
permission. If you did not personally subscribe to CRMGuru,
please accept our apologies and immediately unsubscribe by
sending an email to: leave-crmguru-3189088N@lists.crmguru.com |
How should I deal with "SPAM?"
If someone sends you a nasty message, then you should try to reconcile the issue. If this fails you can always unsubscribe any repeat offenders. If you feel you're dealing with an abusive or inappropriate situation outside the realm of your list, report the problem by sending a message to your list host or autoresponder service.
If a disgruntled subscriber insists that he never requested your list from our web site and accuses you of spam, then please let us know. All subscription requests are logged, including the originating IP address, and a date and time stamp. |
What is spamming?
Spamming is the sending of an unsolicited e-mail, generally an ad of some sort, to anyone who has not specifically requested email from you. Spamming is both prohibited in the Advertiser Agreement, and illegal under United States law. 's anti-spam policy is strictly enforced. |
What is your position on spam?
If you send any email to the leads you receive from us that is not relevant to the advert/newsletter/ezine/offer your leads subscribed to, then you are spamming, and your account will be terminated without warning or notice. |
Where can I read 's Advertiser Agreement?
You can read 's Advertiser Agreement here. |
Where can I read 's Anti-Spam Policy?
You can read 's Anti-Spam Policy here. |
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